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Solution · Telecom

AI for telecom operators at scale

National operators use AI Router to consolidate AI scenarios under a single API. Customer support, anti-fraud, CDR analytics, and network ops — with transparent cost at billions of requests per month.

Use cases in production

Four scenarios where AI Router delivers measurable ROI for a telecom operator.

Support

Support chat automation

First-line chatbot, ticket classification, suggested replies for agents. Multilingual support with human fallback.

Fraud

Call and SMS fraud scoring

LLM augmentation on top of rules: usage-pattern analysis, complaint-base matching, social-engineering detection.

Analytics

CDR analytics and customer insights

Semantic clustering of inquiries, churn prediction, cross-sell signals from usage history.

NetOps

Network anomaly detection

LLM-augmented metrics from NetworkOps: automatic alert classification, on-call incident summaries.

Engineered for telecom scale

What we do to sustain billions of requests without latency regressions.

Auto-failover

Health polling every 30 seconds. Any provider degradation triggers automatic reroute to the fallback path — no code change on the client.

Per-key rate limits

Granular limits on tokens, RPS, and cost per key. Protects against runaway production scenarios.

Multiplexer-level streaming

SSE multiplexer tuned for long completions. p99 streaming latency below industry-typical.

Regional routing

We pick the closest upstream to your perimeter to minimize RTT — especially for real-time scenarios.

Start a telco pilot

We negotiate a volume contract, reserve dedicated capacity for critical routes, and run load tests before production.